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It Shouldn't Take a Genius to Understand You


So, you're smart. But stop it already with the inflated vocabulary. To make the biggest impact, take a cue from the simplicity of Apple's branding and ditch the big words.

"I'm Bill Gates. Takes a genius to understand me."
—Rapper Flo Rida in Good Feeling

I hear that song on the radio and cringe. Flo Rida's lyrics suggest it's a good thing that it takes a genius to understand him—that complexity makes him, in fact, a genius. In reality, the opposite is true: It takes a genius to be able to communicate in a way that is understood by absolutely everyone and anyone. This inversion is one of the most important things for a creator to understand.

This was the core finding of a 2006 study by Princeton professor Daniel M. Oppenheimer, wittily entitled "Consequences of Erudite Vernacular Utilized Irrespective of Necessity: Problems with Using Long Words Needlessly." Of the study's Stanford undergraduate participants, 86 percent admitted to puffing up their language at some point in an academic or professional context.

It's an easy mistake to make. Those with higher IQs typically have large vocabularies. Thus we assume the converse must be true: if one uses a lot of big words, clearly one must have a higher IQ. There is a catch in this logic, however: readers, and users of software, are self-centered and also very lazy. In practice, we users care a lot more about our own experience of trying to understand something than recognizing the subtle genius of others.

In a recent earnings call, Apple CEO Tim Cook explained one of the company's most core values: "We believe in the simple, not the complex." You can see this philosophy borne out in every aspect of Apple's customer experience: hardware, software, the retail experience, packaging, even down to words it chooses to describe products.

In Adam Lashinsky's recent book Inside Apple, Apple exec Bob Borchers recounts that Apple boiled down the iPhone to three simple things: 1. It was a revolutionary phone; 2. It was the Internet in your pocket; 3. It was the best iPod ever created. Apple's consistent success is defined by its ability to describe a complex and powerful product in the simplest terms possible.

Microsoft has served as a foil to Apple's simplicity for decades. Flo Rida's allusion to Bill Gates might be somewhat appropriate given the unusual amount of complex corporate speak found in Microsoft's product naming and marketing. For instance, products featured on the website of Microsoft Expression (a brand ironically aimed towards designers) include Expression Encoder Service Pack 2, Expression Blend Preview for Silverlight 5, and Expression Web *SuperPreview* Trial. It makes you wonder what exactly all of those products do, since it's not immediately obvious from their names alone. I'm a little afraid of finding out what "SuperPreview" means, as it will occupy neurons in my brain better suited towards more productive goals. Luckily, it's easy to avoid finding out because the product description is expertly hidden in a giant block of text.

Flo Rida might be able to get by on a catchy beat and a memorable hook. Microsoft's engineering capabilities may make its naming gaffes forgivable. The rest of us will have to try create things that can be understood by geniuses and non-geniuses alike, and that very feat requires a bit of genius of our own.



6 Ways to Find A Technical Co-Founder


Don't just sit there while the clock is ticking on your business idea. Go where the nerds are.

Almost everywhere you look, the barriers to starting a company are falling. Seed funding is easier to come by, startup costs are lower than ever, markets have never been more open. However, the technical skills required to execute the next groundbreaking idea are more in demand than ever before. If you are an entrepreneurial engineer, the world is yours for the taking. But what if you don't know how to code? What if you can't lead an engineering team? How do you find that code ninja, that "Ruby on Rails" rock star that you need to turn your brilliant insight into a billion dollar exit?

There is no shortage of networking events for start-up people, but they are the last place to look for a technical co-founder. Those meetings are crawling with non-technical people like you, or engineers with ideas they want to pursue. You need to go where the nerds are, where they feel comfortable, and you can't go just as a tourist—you need to go to places like this:

  • Meetups There are hundreds of Meetups organized around technical topics. Engineers get together to discuss programming challenges and then drink beer and eat pizza. Stay silent and take notes during the first part. When the beer starts flowing, start asking beginner-level questions, and try to understand the answers. Bonus points: Bring the conversation up a level to broader design decisions.
    • Nerd Hobbies If you can work up some enthusiasm for orienteering, dowsing, telemark skiing, Ultimate Frisbee, historical re-enactments, chess, Dungeons and Dragons, LARPing, war gaming, or board games, you'll meet a lot of great engineers. Massachusetts Institute of Technology has an annual 48 hour-long scavenger hunt called The MIT Mystery Hunt. Volunteer to bring food, sleeping bags, and caffeine to a team and then get out of the way. Bonus points: Actually help solve a puzzle.
    • Concerts and Local Jams There's a huge overlap between musicians and engineers, but it does you no good to hang around Justin Bieber shows. You've got to go far off the pop or frat rock scene and into "smart music" shows like Kraftwerk, Ministry, Skinny Puppy, They Might Be Giants, Rush tribute bands and the like. If you can play an instrument, tune up, and drop into a Sunday afternoon open jam session. Bonus points: Bust out an a cappella version of "Meet the Elements."
    • Engineering Schools It sounds obvious, and you'll run into competition from the major Internet companies that recruit there, but an exceedingly large percentage of the people at engineering schools are actually engineers. Your local school has speakers, films, discussions, and panels every week that attract possible co-founders for your startup. Pick out talks that are relevant to your project and hang out after the event ends. Bonus points: Audit or actually take a night-school class. It's a great way to appreciate how hard programming is.
    • Anything Tolkien or Lucas You've missed your chance to capitalize on the Lord of the Rings midnight openings, but fear not. Consider camping out for the re-reissue of Star Wars: Episode 1, this time in 3D. Gatherings that pay tribute to these mythmakers are easier places to have a conversation, but there's no distraction from the fact that you'll never know as much about Gimli as these folks will. Bonus points: Recount Boba Fett's origin without a crib sheet.
    • Hackathons Real computer engineers are so into computer programming that they do it after work too. Companies large and small organize Hackathons so they can find great programmers. Just walk in the door like you know what you are doing, pick a spot against the wall, and find someone to cheer for. Bonus points: Don't spill beer on someone's keyboard.

    There are other options, of course, including forming genuine, non-mercenary friendships with school or work friends. That's how I found my technical co-founder, and we've been together for five companies. But you've got to start somewhere, and the clock is ticking on your idea. So don't wait. Get out there where the nerds are.

     
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    The Secret Sauce to Saving Time


    Is finding enough time to do everything you need to do one of your top five small business challenges?  If so, you’re not alone; just about every entrepreneur lists “time” as a challenge they face today in running their businesses.  It’s not uncommon to feel stressed and overwhelmed at everything you need to do. 
                                 

    Plenty of time management books will help you use your time more productively, but who has time to read a whole book these days?  Instead, here are some quick tips to help you work smarter, ease any stress, and tame the time monster.   


    The 4 “D”s

    You might have seen a strategy that allows you to evaluate how to handle each task or e-mail as it comes across your desk.  Here’s mine: 
    1. Do, 
    2. Delegate, 
    3. Delete, and  
    4. Delay. 

    It’s pretty self-explanatory.  For each task you have, you choose one of the four.  Do means drop everything and do it now.   Delegate means give it to another person to do.  Delete means you didn’t really need to do that task in the first place and you can cross it off the list.  And delay means you’re going to do the task later and not now.  

    Every single thing that comes into your life can be handled using this 4D filter:  do, delegate, delete, and delay.  It’s a great tool, and I’d definitely recommend trying it if you don’t have a system for yourself.  But there’s an even better idea. 

     

    The Secret Sauce

    Once you’ve applied your formula and you’ve decided on the tasks you’re going to “do” today (the first of the “D”s), there’s another step we can add that will actually start freeing up some time.  With tasks you’re going to “do,” you have two more filters to try:


    1.  Can I automate this task? 

    2.  Can I systematize this task? 

    Go ahead and “do” the task the way you’ve always done it.  Then add another step that essentially asks: “Is there a better way?” 

    Take Your Biz Off Automatic Pilot

    It’s funny how we keep doing the same things over and over again the same way, even though our business has long outgrown the way we’re doing it!  Sometimes we don’t think to question whether there are new ways of doing things faster.  We might not want to tackle the learning curve, even though we could save a lot of time in the long run. 

    A client showed me her invoices recently, and I asked her how long she had been doing invoicing that way.  “About 15 years,” she said.  The second she said it, it dawned on her to change.  It hadn’t occurred to her to even consider changing before!  Once she got the bug to change, you couldn’t stop her.  She was able to both systematize and automate her invoicing, saving several hours each week.  Once her mind was turned on to asking “Is there a better way?”, she found dozens of tiny procedures she could change, freeing up even more time in her daily routine.


    It can happen when you add or replace an employee, too.  You’ll see what systems need tightening up, and you can create procedures and implement new software and tools with the new employee to make the job even more effective.  This happened recently to an associate when he hired a personal assistant. 

    Workflow Improvements

    Frank is a do-it-now sort of guy.  When he needed something, he needed it now.  He was making multiple personal errand trips several times a week to purchase groceries, make dry cleaning runs, do banking business, and mail packages.  His new assistant, Beth, took over all of those tasks and she also
    systematized everything.  She created inventories and re-order points on all his supplies and even his groceries.  She set up procedures for all her new tasks.   What took Frank 10 hours a week now takes Beth 3 hours a week because she eliminated the redundancy and streamlined the job.  Now that’s a time management tip worth implementing. 


    More Important Things

    The 4Ds, Do, Delegate, Delete, and Delay, are a great way to organize your time.  To save even more time, take a look at automating or systematizing everything you can, and let us know how we can support you. 


    Won’t it be nice to have time for more important things? 

     
     
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